Your Information & Privacy
Privacy Policy
This policy explains how GREENFIELD ENQUIRIES LTD collects, uses, stores and shares personal information when you visit our website, contact us or request business research services.
01 Who We Are
GREENFIELD ENQUIRIES LTD is a company registered in England and Wales. We provide business background research and commercial information verification services.
For personal information processed in connection with our website and business activities, we act as the data controller where we determine the purposes and means of processing. The role may differ where specific contractual or legal arrangements apply.
Company name: GREENFIELD ENQUIRIES LTD
Company number: 16635799
Email:
enquiries@greenfieldenquiries.services
Telephone:
+44 7769 623699
02 Information We Collect
The information collected depends on how you interact with our website and whether you request or receive our services. It may include the following categories.
- Contact and identity details: name, business email address, telephone number, role and organisation name when provided.
- Enquiry information: the research questions you submit, the organisation you ask us to review, relevant jurisdictions and your communications with us.
- Supporting materials: documents, links, business records and other information you lawfully provide for an agreed research purpose.
- Assignment and transaction records: agreed scope, correspondence, report delivery details, invoices, payment status and relevant service records.
- Technical information: limited device, browser, log and website usage information that may be collected through hosting, security or other technologies actually in use.
Please provide only information relevant to your enquiry and ensure that you are entitled to share any information relating to another person or organisation.
03 How We Use Personal Information
Depending on the circumstances, we may use personal information to:
- Respond to enquiries and discuss requested research.
- Assess whether a request is suitable for the services offered.
- Agree and carry out the scope of a research assignment.
- Review relevant information and prepare the agreed report.
- Communicate progress, clarify questions and deliver reports.
- Manage invoices, payments, cancellations and complaints.
- Maintain appropriate business records and meet legal obligations.
- Protect the website, investigate suspected misuse and address security issues.
- Establish, exercise or defend legal claims where necessary.
We do not describe these purposes as permission to use personal information for unrelated activities. If a new purpose arises, we will consider whether it is compatible with the original purpose or whether further information or a lawful basis is required.
04 Lawful Bases for Processing
Where UK data protection law applies, we identify an appropriate lawful basis for each relevant processing activity. Depending on the circumstances, this may include:
| Lawful basis | When it may apply |
|---|---|
| Contract or pre-contractual steps | Responding to a request to discuss or enter into a service agreement, and performing an agreed assignment. |
| Legitimate interests | Managing ordinary business enquiries, maintaining records, protecting systems or addressing disputes where our interests do not override your rights. |
| Legal obligation | Retaining or disclosing information where applicable law requires it. |
| Consent | Activities for which consent is the appropriate legal basis, such as certain optional cookies or marketing communications where required. |
The applicable basis depends on the actual purpose and circumstances. Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
05 Business Research Information
Our services may involve reviewing publicly available company records, published business information and relevant materials lawfully supplied by clients.
Some information reviewed during an assignment may relate to identifiable individuals, such as business representatives, directors or contacts. Where personal data is involved, it must be handled in accordance with applicable data protection law and the purpose and scope of the assignment.
We aim to use information that is relevant and proportionate to the agreed research questions. We do not treat information as verified solely because it appears online, and we may identify source limitations or inconsistencies in the report.
Research findings reflect the sources reviewed and information available at the time. They are not a guarantee of a person’s or business’s future conduct or commercial outcome.
06 When We Share Information
We do not share personal information indiscriminately. Depending on the circumstances, information may be disclosed to the following categories of recipients where appropriate:
- Service providers: providers supporting website hosting, email, form handling, IT systems, security, document delivery or payment processing where these services are used.
- Professional advisers: legal, accounting or other advisers where disclosure is reasonably necessary for their services.
- Authorities and other parties: where required by law, a valid legal process or necessary to establish, exercise or defend legal claims.
- Relevant assignment participants: where sharing is necessary for the agreed service and legally permitted.
Where appropriate, we seek to use suitable contractual, confidentiality and security arrangements with service providers. We do not claim that every provider has access to every category of information.
07 International Data Transfers
Some website or business service providers may process information outside the United Kingdom. If personal data is transferred internationally, we will consider the applicable legal requirements and implement an appropriate transfer mechanism or safeguard where required.
Depending on the circumstances, this may involve an adequacy regulation or decision, an applicable approved contractual safeguard, or another mechanism permitted by law.
The countries involved and the safeguards applicable to a particular transfer depend on the providers and systems actually used.
08 How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of legal obligations, legitimate business needs and the need to establish or defend claims.
| Information type | Retention approach |
|---|---|
| General enquiries | Retained for a period appropriate to responding to the enquiry and managing related follow-up. |
| Assignment and report records | Retained as necessary for service records, contractual matters, dispute handling and applicable legal requirements. |
| Financial and accounting records | Retained for the period required by relevant accounting, tax and other legal obligations. |
| Technical and security logs | Retained according to operational and security needs and the configuration of the systems involved. |
These categories do not create a single fixed retention period for all records. Information will be deleted, anonymised or otherwise disposed of securely when it is no longer required, subject to applicable legal obligations and legitimate retention needs.
09 Data Security
We take appropriate technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
Measures are selected with regard to the nature of the information, the risks involved and the systems used to provide our services.
No method of electronic transmission or storage can be guaranteed to be completely secure. If a personal data breach occurs, we will assess and respond to it in accordance with applicable legal requirements.
10 Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of personal information where the legal conditions are met.
- Request restriction of processing in qualifying circumstances.
- Object to processing based on legitimate interests or to direct marketing where applicable.
- Request a portable copy of certain information where the legal conditions are met.
- Withdraw consent where processing relies on consent.
- Raise a concern with the relevant data protection supervisory authority.
These rights are not absolute in every circumstance. Some requests may be subject to legal exceptions or limitations. We may need to verify your identity and clarify the request before responding.
We will generally respond to a valid data protection request without undue delay and within one month of receipt. Where permitted by law, the response period may be extended by up to a further two months for complex or numerous requests. If an extension applies, we will explain this within the initial response period.
To make a request, email enquiries@greenfieldenquiries.services. You may also contact the UK Information Commissioner’s Office through its official website: ico.org.uk.
11 Cookies and Website Technologies
Our website may use cookies or similar technologies to support essential functionality, remember preferences or, where enabled, understand website usage.
Where consent is required for non-essential cookies, those technologies should only be activated after valid consent has been obtained. You can review the relevant information and available controls in our Cookie Policy.
12 Changes to This Policy
We may update this policy to reflect changes in our services, the way personal information is handled, website functionality or applicable legal requirements.
The published policy should accurately describe our current practices. Where a change requires additional information or action under applicable law, we will take the appropriate steps.
13 Contact Details
For questions about this policy, requests relating to personal information or other privacy enquiries, please contact:
GREENFIELD ENQUIRIES LTD
Company number: 16635799
Email:
enquiries@greenfieldenquiries.services
Telephone:
+44 7769 623699
General service enquiries can be submitted through our Contact page.
Your privacy matters.
Contact us if you have a question about how personal information is handled in connection with our website or services.